RCI Resort Vacation Certificate Terms & Conditions
Travel must be booked by the Expiration Date printed on this certificate and travel must commence within 365 days of booking. All users must create an account and must be logged in prior to booking a vacation.
It's Easy to Redeem
- Go to www.resortcerts.com
- Access My Account - Click on "Login" or "Create an Account"
- Register Certificate(s) - Choose Registered Certificates tab and click on "Register a New Certificate"
- Find Your Vacation - Choose "Explore and Redeem Certificate" from Actions dropdown and start searching!
- Redeem - Choose your desired resort availability and complete the booking process.
Please Note: Certificates sent to an email address associated with a verified RVC Customer account, are automatically registered to that customer's account as part of the certificate sending process.
Panaroma Travel Solutions, LLC is registered with the State of Florida as a Seller of Travel Registration No. ST-36515. California Seller of Travel No.-2081369-50. Registration as a seller of travel does not constitute approval by the State of California. Washington Seller of Travel Reg. No. 602560941. Call 1-866-280-7823 for Web Site Terms and Conditions and Additional Disclosures or go to www.resortcerts.com
General Terms and Conditions: You are ordering a Resort Vacation Certificate (“Certificate(s)”) valid for accommodations for a one-week (7 nights) stay at selected resort inventory (“Resort(s)”) which is made available by a Florida licensed limited liability company Panorama Travel Solutions, LLC operating as Holiday Rentals, LLC in MD and TX), whose Qualifying Broker is C. Terry Harker. Resort Vacation Certificate is open to U.S. Residents (excluding Puerto Rico) and Canadian residents in the provinces of Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan and Quebec.
Certificate(s) Terms and Conditions: Travel must be booked on or before the “Expiration Date” (Book by Date) imprinted on the Certificate(s). Certificate(s) expires 365 days from date of purchase (or as otherwise noted). Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Reservations must be made at least two (2) days prior to the check-in date. Certificate(s) travel is not available during most U.S. holiday weeks, “spring break” weeks and peak-demand summer weeks. Available Resort(s) subject to change without notice. Offer includes accommodations only and specifically excludes travel costs and other expenses that may be incurred. Some Resort(s) require that an all-inclusive fee be paid and you, your guest or any third party recipient of the Certificate (collectively referred to herein as “Guest(s)”) that redeems the Certificate(s) shall be responsible for such charges, in addition to any additional charges and/or terms and conditions imposed by the applicable Resort(s). All-inclusive fees typically range from $50 to $300 USD per person per night. RR and its affiliates are not responsible for any applicable taxes, fees or charges. All confirmations (i.e., bookings of accommodations using the Certificate(s)) are final and non-refundable. No changes may be made after confirmation. Certificate(s) is not redeemable for cash and cannot be cancelled or exchanged for refund, except as required by law. Certificate(s) may be transferred as a gift, or without payment or consideration, but cannot be used for any commercial purpose, including rental or sale. Certificate(s) is void if sold for cash or other consideration. Unredeemed Certificate(s) has no value. RR is not responsible for lost or stolen Certificate(s). Photocopies of Certificate(s) will not be honored. Promotional discounts and offers may not apply to all properties. Other restrictions may apply. Offer void where prohibited by law.
Upgrade your Resort Vacation Certificate. Upgrades may be available, except where prohibited by law. End User may upgrade its Certificate to gain access to and reserve a one-week (seven consecutive nights) stay at additional vacation options for a payment typically ranging between $220 USD to $1,400 USD, depending upon the accommodation and date selected. End User will receive its Certificate Upgrade email confirmation upon receipt by RR of the applicable additional payment. End User must obtain the Certificate Upgrade at the time it makes a reservation at the selected property. All other terms and conditions apply.
In the event a reservation at a Resort(s) becomes unavailable due to a natural disaster, act of God or other reasons beyond the control of RR, you and/or Guest(s) will not receive a refund or alternate accommodation and you and/or Guest(s) hereby waive any related claims against RR or its affiliates. YOU ACKNOWLEDGE AND AGREE THAT RR DOES NOT CONTROL THE RESORT(S) AND IS NOT RESPONSIBLE FOR THE ACTIONS OR INACTIONS OF THE RESORT(S). IF YOU AND/OR GUEST(S) SHOULD INCUR INJURY, LOSS OR DAMAGE THROUGH USE OF THIS CERTIFICATE(S) (WHETHER DIRECTLY OR INDIRECTLY), RR'S LIABILITY SHALL BE LIMITED TO THE FEES PAID TO RR TO PURCHASE THE CERTIFICATE(S) AND IN NO EVENT SHALL RR BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST SAVINGS), ARISING FROM, RELATING TO, OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS CERTIFICATE(S), EVEN IF RR HAS BEEN ADVISED OF THE POSSIBILITY OR COULD HAVE FORESEEN SUCH DAMAGES. THIS LIMITATION APPLIES REGARDLESS OF FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE).
By accepting and using this Certificate(s), you agree to be bound by these terms and conditions and acknowledge that in order to redeem this Certificate(s), you must have access to the Internet and a functioning email address. You further agree to receive Certificate(s) confirmation and notifications via email. You further agree that by using this Certificate(s), PTS Inc may, from time to time, send you information about their products, services and/or promotions. To Opt-Out, please call 1-866-280-7823 or email us at RVCInquiries@rci.com and we will remove your name from our list. These terms and conditions will be governed by and construed under the laws of the State of New Jersey (USA), without regard to its conflicts of law principles. You and/or Guest(s) consents and waives any objection to the non-exclusive personal jurisdiction of any venue in the Florida state courts situated in Orange County, Florida and the United States District Court for the District of Florida for all cases and controversies hereunder or between PTS and you and/or Guest(s). YOU AND/OR GUEST(S) EXPRESSLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY ACTION HEREUNDER OR THE RELATIONSHIP BETWEEN RR AND YOU AND/OR GUEST(S) (WITH THE EXCEPTION OF FLORIDA RESIDENTS). In the event any legal action is initiated by you and/or Guest(s) and RR prevails, you and/or Guest(s) shall, without limitation, pay all costs incurred by RR in defending such action, including reasonable attorneys’ fees. The terms and conditions contained herein shall be effective to the extent that they are consistent with applicable law.
For Florida Residents Only: The terms and conditions herein are subject to change at the discretion of PTS, if acceptable to purchaser and/or redeemer.
Resort(s) Terms and Conditions: Only the person booking the Resort(s) may check in at the Resort(s). Must be 21 years of age or older. Guest(s) under 21 must be accompanied by parent, relative or guardian 25 years of age or older. You and/or Guest(s) must use the confirmed accommodations in a responsible and careful manner. You and/or Guest(s) are responsible for injury, damage, theft or loss caused by you and/or Guest(s) on the premises or facilities of the Resort(s). You and/or Guest(s) must comply with all rules and requirements of the Resort(s). Following booking, RR shall provide you and/or Guest(s) with a written confirmation of the reservation which must be presented to the Resort(s) at the time of check-in. Maximum unit occupancy restriction set by Resort(s) must be observed.
This is an offer to sell travel.
FOR FLORIDA RESIDENTS WHO PURCHASE VACATION CERTIFICATES DIRECTLY FROM PANORAMA TRAVEL SOLUTIONS, LLC:
If acceptable to the purchaser, comparable alternate accommodations or facilities in a city, or reservations for a date different than that requested, may be provided.
YOU MAY CANCEL THIS CONTRACT WITHOUT ANY PENALTY OR OBLIGATION WITHIN 30 DAYS FROM THE DATE OF PURCHASE OR RECEIPT OF THE VACATION CERTIFICATE, WHICHEVER OCCURS LATER.
YOU MAY ALSO CANCEL THIS CONTRACT IF ACCOMMODATIONS OR FACILITIES ARE NOT AVAILABLE PURSUANT TO A REQUEST FOR USE AS PROVIDED IN THE CONTRACT. IF YOU DECIDE TO CANCEL, YOU MUST NOTIFY THE SELLER OF TRAVEL IN WRITING OF YOUR INTENT TO CANCEL BY RETURNING THE CERTIFICATE AND SENDING NOTICE TO:
PANORAMA TRAVEL SOLUTIONS
6277 SEA HARBOR DRIVE
ORLANDO, FL 32821
ATT: PTS General Counsel
NO PURCHASER SHOULD RELY UPON REPRESENTATIONS OTHER THAN THOSE INCLUDED IN THE CONTRACT.
This contract is for the purchase of a vacation certificate and puts all assignees on notice of the consumer’s right to cancel under section 559.933 Florida Statutes.
Panorama Travel Solutions, LLC, 6277 Sea Harbor Drive, Orlando, FL 32821. Phone No. 1-866-280-7823
©2023 Panorama Travel Solutions, , LLC. All rights reserved.